Refund policy

Right of withdrawal
The Customer has the right to withdraw from the contract, without indicating the reasons, within 14 (fourteen) days from the day on which the Customer or a third party, other than the carrier and designated by the Customer, acquires physical possession of the goods.
To exercise the right of withdrawal, the Customer is required to inform us (FK'NG Legend, Enrico Manini, Str. Per Tizzano 30 Loc. Costa, Tizzano Val Parma 43028 PR, rese@fknglegend.com) of his decision to withdraw from this contract via an explicit declaration (e.g. letter sent by post or e-mail). To this end, the Customer can use the attached withdrawal form, filling it in and sending it electronically to the email address rese@fknglegend.com. FK'NG Legend will send the Customer a confirmation of receipt of the withdrawal on a durable medium (for example by e-mail).
To meet the withdrawal deadline, it is sufficient for the Customer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
The customer who withdraws will be refunded the payments made by him, including any delivery costs, from the moment the products have been received, I will have been verified that they are in the same condition and that they will be checked by FK'NG Legend. In the event of a positive outcome, these refunds will be made using the same payment method used by the Customer for the initial transaction, unless the Customer has expressly agreed otherwise. The refund may be suspended until the receipt of the goods by FK'NG Legend or until the Customer demonstrates that he has returned the goods, if earlier than the end of the 14 days.
The Customer therefore undertakes in this way to return the goods without undue delay and in any case within 14 days from the day on which he communicated his withdrawal from this contract.
If the returned goods are damaged (for example with obvious signs of wear, abrasions, nicks, scratches, deformations, etc.), not complete with all their elements and accessories (including labels and tags unaltered and attached to the product), not accompanied by the instructions/notes/manuals attached, the original packaging and packaging and the warranty certificate, where present, FK'NG Legend will not make any type of reimbursement:in this case the customer can decide to have the product back by paying the costs delivery.

For the return of goods, the customer is free to choose his own courier. All shipping costs are charged to the customer. For non-EU countries, in addition to shipping costs, the customer will also be responsible for any duties, taxes and any other costs due to the return.

Any differences in amount due to exchange rate fluctuations cannot be refunded.

For all aspects not specifically expressed, the European legislation for distance trading prevails.

Download the Model Withdrawal Form